HIPAA Q&A
1. Are appointment reminders allowed under the HIPAA Privacy Rule without
authorizations?
Answer: Yes, appointment reminders are secure and can be made without authorization.
2.
Are providers
allowed to call, e-mail, and mail reminders
to patients'
homes?
Answer: Yes
3.
Can health care providers, such as a specialist or hospital, to whom a patient
is referred for the first time, use protected health information to set up
appointments or schedule surgery or other procedures without the patient's
written consent?
Answer: Yes
4. What can patients view online?
Answer:
Only if the provider has granted online scheduling privileges
can patients see
their own appointment schedule. Patients can also see available
appointment times, at a specific provider office.
5.
Additional Information about Scheduling, Privacy, and HIPAA.
a. CHS Life does not sell, share, disclose or provide patient appointment
information to third parties unless required by law.
b. HIPAA regulations do not apply to online appointment scheduling services
because no medical information is collected from patients or providers.
6.
HIPPA LINKSS
HIPAA Website
Appointment Reminders
Messages
appointments or schedule
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